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Us-Green-Card-Lottery.org Help Desk Contact Form

1. Questions

Us-Green-Card-Lottery.org AND THE PROGRAM

Who is The Us-Green-Card-Lottery.org Organization?
The Us-Green-Card-Lottery.org Organization provides Immigration Information through the website www.Us-Green-Card-Lottery.org The Organization enables non-American users to apply for the American Green Card Lottery Program online helping them in making sure their Green Card Application Qualifies to participate. The Us-Green-Card-Lottery.org Organization is not an American Government related agency we are an Independent Organization. For more details about our Organization please visit: http://www.Us-Green-Card-Lottery.org/about

Where can I find information about the Lottery?
All the information related to the Green Card Lottery Program can be found on our web site at http://www.Us-Green-Card-Lottery.org To find out if you are eligible to participate in the American Green Card Lottery Program please take the 3 questions quiz: http://www.Us-Green-Card-Lottery.org/eligible.asp Our Organization provides quick and easy online registration for the American Green Card Lottery Program and you can register to participate online at https://www.usafis.org/masterssl/start.asp?af=agi The online registration process ensures you enter all the needed information.

How can I participate in the program?
In order to participate the Green Card lottery program please complete the on line registration process at: https://www.usafis.org/masterssl/start.asp?af=agi

What year is the program?
The program year (2007) is the year when Green Card holders will be able to enter the USA with their new visa. The process has four steps; here are the dates for each step: 1. Submission - Oct-Nov 2005 - Applicants can apply for the DV2007 program. 2. Lottery - Mar-Apr 2006 - Winners are chosen by the Immigration Department. 3. Process - Winners apply for Green Card using their winning notifications. 4. Entry - Green Card holders who won the lottery may enter the United States During FY 2006.

PAYMENTS

What is the cost f the Green Card Lottery program?
Participation in the American Green Card Lottery Program is free. The Us-Green-Card-Lottery.org Organization charges per application in order to ensure that all the US BCIS requirements are met. According to US Officials, 2.5 Million applications were disqualified last year due to misunderstanding of the requirements (out of 10 Million forms submitted).

Is it safe to use credit card online?
The service is fully secured by the highest-level industry standard SSL encryption, which prevent exposure of your credit card number and other personal data to anyone but the credit card company server (even we don't get your card number except the last four digits for record keeping).

Why my credit card is not accepted?
In order to use the on-line registration process you must hold International Credit Card (Visa, Mastercard, Diners CLub or American Express).

Can I pay cash or by Bank Transfer?
The best way to pay the service fee is by valid International Credit Card. Other payment methods are available upon demand. Go to http://www.Us-Green-Card-Lottery.org/pay/ for more details.

What is Us-Green-Card-Lottery.org refund policy?
Refunds will be given at the discretion of the Us-Green-Card-Lottery.org Management. Fee paid is NOT recoverable if filing of the lottery application is made impossible by any events beyond the control of Us-Green-Card-Lottery.org Organization. (For example, including but not limited to Act of War, Acts of Nature, Technological limitations, economical Resources, Legislative or procedural change and/or State Action).

USER NUMBER

What is my usernumber and password?
Incase you forgot your user-number and/or password, please surf Us-Green-Card-Lottery.org website http://www.Us-Green-Card-Lottery.org/user/ and use the option 'Forgot your usernumber or password?'.

How can I get Us-Green-Card-Lottery.org Username and Password?
Kindly note that in order to complete your green card application and get user name and password; you must pay on line using your credit card. Please visit the following link: https://www.usafis.org/masterssl/start.asp?af=agi

Why do I have more than one user number?
You probably started the application more than one time.

PHOTOS

What are the my photo(s) options?
You can either: (1) Upload your electronic pictures from your online account, OR, (2) Send regular green card applicant passport photos to Us-Green-Card-Lottery.org by regular mail, attaching them to the photo page you printed.

Did you receive my photo(s)?
If you uploaded your photo(s), you can view it on the 'Edit' section of the 'User Area'. If you sent your photos by regular mail, you will receive an email once the envelope is opened and the photos are processed.

Do I need a printer?
No, you do not need a printer as you can upload your photo(s) to Us-Green-Card-Lottery.org website. You will need a printer ONLY if you prefer to send your photo(s) by regular mail, and in such case you need to print the 'Photo Page' from the 'User Area', attach your photo(s) and send it by regular mail.

How many photos do I need to upload/send?
You should send/upload only one photo for each family member that you add to your application. Note: you must add your spouse and unmarried children under the age of 21. In accordance with the new State Department rule for the lottery program, Us-Green-Card-Lottery.org now requires that only one Application/Photo form be sent. If you have already sent one complete form with all the photographs, there is no need to send us any more material. As these regulations where changed, please rest assure that we have already taken all the necessary steps to ensure your application will be included in this year s program.

GENERAL

Do I have to add anyone else to my application?
You must add your spouse and unmarried children under the age of 21 to your application.

What is the new program all about?
The new rule states that all Green Card Applications are to be made electronically. Us-Green-Card-Lottery.org will submit all the completed applications on time according to the new rule.

How will I know if I win?
Successful applicants (Green Card Lottery winners) will be notified, by regular mail, email and phone, by the Us-Green-Card-Lottery.org Winners Center at the contact information provided during registration (or later updated by the applicant). The notifications will be sent between April and June of next year, along with Official US Government letter consisting the instructions on how to apply for an immigrant visa. Applicants must meet all eligibility requirements under U.S. law to be issued a visa.

Why do certain countries not qualify?
Diversity visas are intended to provide an immigration opportunity for persons from countries other than the countries which send large numbers of immigrants to the U.S. The law states that no diversity visas shall be provided for 'high admission' countries. These countries are those from which a total of 50,000 persons in the Family-Sponsored and Employment-Based visa categories immigrated to the United States during the previous five years.

How do I edit my application?
In order to update your application please login to your account using provided username and password. Login address is http://www.Us-Green-Card-Lottery.org/user In case you forgot your user-number and/or password, please use the following link and enter your email address that you used to register with our services. http://www.Us-Green-Card-Lottery.org/user/ (Use the option Forgot your username or password?) Once you login - please click the edit your application - and edit your application with your current personal details.

Year 2005, Program DV2007, what is going on?
THIS year (2005) Green Card lottery program is DV2007 and is scheduled to be closed December 30, 2005.

2. If you couldn't find an answer, complete and send the form below:

To contact Us-Green-Card-Lottery.org help desk regarding general issues please complete the following form. We encourage you to contact Us-Green-Card-Lottery.org with any question or clarification request. Us-Green-Card-Lottery.org help desk system will send you an automated reply with a tracking number which you can refer to in future contacts.

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